Course Overview & Objective | Course Contents | Workshop Benefits

Who Should Attend | Delivery Method | Trainers Profile

Communication at the Workplace

July 13 & 14, 2007 @ Bangalore, INDIA
Aug 03 & 04, 2007 @ Bangalore, INDIA
Sept 28 & 29, 2007 @ Bangalore, INDIA


Course Overview & Objectives

In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single most important decisive factor in choosing managers. The survey, conducted by the University of Pittsburgh’s Katz Business School, points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success. In spite of the increasing importance placed on communication skills, many individuals continue to struggle with this, unable to communicate their thoughts and ideas effectively – whether in verbal or written format.

This inability makes it nearly impossible for them to compete effectively in the workplace, and stands in the way of career progression. Getting your message across is paramount to progressing. The programme therefore helps participants to understand the importance of communication at the workplace and trains them in improving their communication skills


Course Contents

    • What is Communication?
    • Interpersonal Communication
    • Barriers to Communication
    • Skills for effective communication
    • Verbal Skills, Listening, Questioning, Non verbal Skills
    • Giving and Receiving Feedback
    • Modes of communication in an organization
    • Telephone/voice mail/tele-conferencing
    • Team meetings/group discussions
    • Business writing
    • E-mail Etiquette

 


Benefits/Takeaways / Workshop Motivation

Communication is the foundation of effective management and participants are made aware of how to improve their verbal. non-verbal and writing skills. This helps them to become powerful communicators.


Who Should Attend

Any level of Management.


Delivery Method

The principles of experiential adult learning will be the foundation for all learning in the workshop. Thus, the workshop will be interactive with games, role-plays and other exercises.


Trainers Profile:

Sajani is an acclaimed NLP trainer who has completed the NLP Master Practioner Course in 1999 through Dr. Richard P. Mc Hugh

Sajani’s work experience includes an extensive stint, including the position of Senior Manager at Vijaya Bank. During her tenure at the Staff Training College at the Vijaya Bank she has conducted numerous training programs on topics such as General Banking, Preventive Vigilance, Bank Marketing, Developing Professionalism in women, Managerial Excellence, Customer Service and spoken and written English.

Sajani’s rich background and qualifications make her an ideal trainer/facilitator. Having traveled extensively all over the world, she also has a vast repertoire of insights to share with those she trains.

At present she works as an HRD trainer and consultant and has conducted numerous workshops on:

  1. Neuro-Linguistic Programming
  2. Communication Skills
  3. Leadership and Team Management
  4. Counselling and Mentoring
  5. Assertiveness
  6. Quality of work life
  7. Stress Management & Time Management
  8. Creativity
  9. Mind Dynamics
  10. Conflict Management
  11. Customer Service
  12. Train the Trainer Programs

Other Qualifications / Accreditations

Neuro Linguistic Programming - Basic Practioner Course - Dr. Richard Bandler (founder of NLP)
NLP Master Practioner Course – 1999 - Dr. Richard P. Mc Hugh

Meta Program - NLP – 2002 - Dr. Richard Mc Hugh
Meta program - 2 NLP-2004 - Dr. Richard Mc. Hugh

Silva Mind Control-BASIC July 1996
Silva Mind Control- Ultra Seminar 1997
Silva 2000-Feb. 2000

LIFE Programme and Existential Lab - Swami Sukhbodhananda

Diploma in Marketing and Sales Management - Bharitiya Vidya Bhavan, Bangalore
Was awarded the MSIL gold medal for Market Research and the Jaison’s gold medal for Advertising.

Sajani has shared her learnings with the following organizations:

Robert Bosch
Wipro
Himalaya Drug Co
T.N.T
Leela Kempinksi-Mumbai
The Times of India—Mumbai
Taj Group of Hotels
Aro Granite Industries Ltd
H.A.L
Chinmaya Institute of Management
St. Josephs College of Management 
Banjara Academy,Pesit Oracle
Motorala
Tata Unisys
Vijaya Bank
Syndicate Bank
Dena Bank
Vysya Bank                                       
I.S.T.D.

L&T
i –seva
Blue Star Infotech
Shiksha
Qu.E.S.T
Honeywell
Delphi
Minsu
IIM
Davars H.R.Institute
C.M.C
BEML
Astra Zeneca
Siemens
Frankfinn Institute for Airhostesses
Dell
FLO Coimbatore
I.B.M.