The above challenges make it pertinent to focus all our energy on successful global project management. There are several factors that influence the outcome like shared responsibility for project completion, collaboration across time zones, centralized resource allocation and balancing, truly implementing a global development business models and accountability without authority.
The key to success in global project management lies in newer integrated approach from technology and people change management perspective. Only technology can provide the tools to tackle the new global project management and to deploy technology and gain a competitive advantage there needs to be an innovative mindset change.
Technology Change Management
Technology adoption to support global project management involves creating a global delivery platform for work execution, collaboration and knowledge management. The objective of using technology support for successful global project management is:
- Usage of collaborative and transparent platform to achieve consistency in global delivery
- Usage of process enactment and guidance to achieve delivery excellence consistently
- Usage of customized process engineering and integrated lifecycle platform to achieve empowered team
People Change Management:
Enhancing managerial capabilities by increased focus on accountability and delegation. Achieving mindset change that makes everyone in the team feel that they are being supported to succeed. People management has both traditional and modern flavor. The traditional approach is to fix accountability with the leader even though the team is distributed across the geography. This helps in achieving the results by leveraging the skill set and competencies of teams in executing their tasks. The leader orchestrates the distributed team and facilitates in achieving success. The modern approach to overcome the challenge of global project management is to fine tune the delegation. In an increasingly interconnected and interdependent global economy, organizations must adapt and individuals must reinvent themselves every so often to remain competitive.
While adopting new technology to support global project management is relatively easy to achieve by focused attention on innovation and investments, enhancing managerial capabilities and achieving mindset change which involves people practices are more difficult to achieve. The present generation of young managers are well equipped to manage compared to previous generation thanks to technology and learning organizations.
Speaker Profile:
Lakshmi Narayanan has been a technology industry professional for over 30 years. Currently, Lakshmi is the Vice Chairman of Cognizant, the fastest growing top-tier consulting, technology and business process outsourcing company, which is a part of the NASDAQ 100 and S&P 500 indices and the Fortune 1000 list.
Lakshmi´s experience spans organizational strategy, customer relationship management and operations.
As a founding member of Cognizant, Lakshmi has been responsible for providing leadership for the company´s high-touch customer relationship and delivery excellence model. Under his leadership, Cognizant became the youngest IT services company to reach a billion dollar revenue milestone, and also went past a market capitalization of $10 billion.
In his role as the Vice Chairman of Cognizant, Lakshmi Narayanan is responsible for strategic programs around customer advocacy, education, training, and leadership development. He is also actively involved in highlighting and delivering insights and practical advice on IT industry issues and multi—lateral trade among nations. He is the past Chairman of NASSCOM, the apex industry body for promotion of software and services in India, and is currently a member on the Board of the US—India Business Council (USIBC).
Lakshmi Narayanan has Bachelor´s and Master´s degrees in Science and Electronics and a post-graduate degree in Business Administration from the Indian Institute of Science, Bangalore, India. |
