Course Overview | Objective | Workshop Contents | Target Audience | Benefits/ Takeaways | Pre-Requisite | Delivery Method |
Statistical Process Control
August 08 - 09, 2008 @ Bangalore, INDIA
”Quality is a function of loss. The better the quality, the lesser is the loss it causes to society” – G. Taguchi, a Japanese quality expert known for ‘robust design’ thus explained impact of poor quality. Competitiveness of organizations is largely linked with their ability to produce / deliver quality products and services economically. Quality is a key factor leading to growth, business success and improved competitive position.
Statistical Process Control (SPC), is a quality improvement tool, is a collection of problem-solving tools which are useful in achieving process stability and improve capability by reducing variation. This course provides an insight into SPC tools and techniques which can be implemented and used by everyone across the organization.
The course helps participants to:
- Understand the importance of SPC in quality improvement
- Understand applications of SPC
- Understand elements of SPC
- Learn Basic Statistics
- Learn how to implement SPC
- Learn how to interpret a control chart
- Learn various types of control chart
- Introduction to SPC
- Evolution of SPC
- What is SPC and what it is not
- Application of SPC for quality improvement
- Benefits of SPC
- Basic Statistics
- Population and Sample
- Subdivisions in Statistics
- Measure of central tendency – Mean, Median, Mode
- Measures of variability – Range, Standard Deviation
- Frequency Distribution and Histograms
- Elements of SPC
- Types of variation
- Types of control limits
- Types of Data
- Sampling – Size and frequency
- Stability of a process
- Capability of a process
- Implement SPC
- Define objectives of SPC implementation with the Management
- Create awareness and Train the implementation team
- Identify key processes
- Analyze product / process
- Analyze the measurement system
- Monitor and control process
- Evaluate process capability
- Establish control charts
- Identify metrics for key processes
- Calculate control limits
- Common rules for analyzing control charts
- Identifying special causes
- Recalculate control limits
- Analyze mean
- Types of control charts
- Variables charts
- R chart
- X Bar chart
- X Bar R chart
- X Bar S chart
- Attributes charts
- p chart
- np chart
- C chart
- u chart
- Variables charts
- Project Leaders
- Supervisors
- Project Managers
- Quality professionals
Benefits / Takeaways / Workshop Motivation
The participant can:
- Identify and monitor critical problem areas for improvement
- Monitor and reduce variation
- Understand process behavior and optimize the process capability
Work experience of 2 years in manufacturing or IT industry
The course is a mix of instructor lead, and self paced learning, designed to enable participants learn, experiment and implement the concepts involving SPC thorough hands-on exercises for sampling and control charts.
Ashwini has 12+ years of experience in quality across the software and manufacturing industries. She has extensive experience in Process Change Management activities. Ashwini has lead the Project Management Office, Software Quality and Control, and Organizational System Improvement Group as CCB Head. She has been actively providing support to Program Managers, and has contributed in building organizational competencies in metrics collection and analysis.
Ashwini has, prior to this, worked at MindTree Consulting, Honeywell, Motorola, Kshema Technologies and Analog & Digital Systems in roles such as Senior Manager – Quality, Principal Engineer, Group Leader etc.
Ashwini has earned the following accolades:
- Is a certified Six Sigma Black Belt and has been involved in Design and delivery of the training structure and course material for Six Sigma training.
- Assessment Team Member in PCMM assessment
- Key role in implementation of Quantitative Process Management KPA
- Lead Project Management Office enabling project management specific activities like estimation and project management competency improvement activities